Kato MurrayOct 23, 20183 minMillennial Minute: Be Bitter or Be BetterTwo years ago, hours shy of Election Day, Barack Obama was in New Hampshire. He was campaigning for Hillary Clinton and told the story of...
Amy CooleyOct 2, 20183 minDamage ControlAs I continue to bring you my thoughts on Customer Service, I’m afraid it’s time for a sticky subject. Yes, buckle up: it’s time to talk...
Alison FordSep 19, 20183 minThe Importance of a Cohesive TeamI have been in the working world for nearly 40 years, so I feel like I have pretty much seen it all in terms of teams in the workplace:...
Christina DavisSep 12, 20182 minBuddy Up!You have a new hire: congratulations! Recruiting, interviewing, pre-employment drug screens, training, and onboarding are complete, and...